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SUPPORT

At Automate Operate, we’re committed to providing you with the best possible support. Whether you have a question, need assistance with our services, or want to report a technical issue, our Support Center is here to help.

SUPPORT

At Automate Operate, we’re committed to providing you with the best possible support. Whether you have a question, need assistance with our services, or want to report a technical issue, our Support Center is here to help.

Frequently Asked Questions (FAQ)

Before reaching out, take a look at our most frequently asked questions. You might find the answers you’re looking for:

How do I get started with Automate Operate?

To get started, simply fill up the form in the Contact Page. One of our scheduling team will contact you after we assess your business.

What are your initial requirements?

We offer our services exclusively to businesses that have been operating for at least 18 months and generate a minimum of $100K in monthly revenue. This demonstrates that you already have a strong foundation; our role is to help you accelerate and optimize your operations for even greater efficiency.

What industries do you support?

Automate Operate specializes in various trades, including Appliance Repair, Construction, Electrical Services, HVAC, Plumbing, and more. For a full list, visit our Trades page.

How Much is your Service?

We have 4 different Packages depending on your business necessities and capacity. You may visit our PRICING page.

How do I contact customer support?

You can contact us through our support form below, or by emailing us directly at support@automateoperate.com.

Can I customize my own package?

Yes. Let us know what you need if you only have a specific requirements for your business to fully operate. 

I already have a VA, how can you help my Business?

If you already have a Virtual Assistant, we may be able to provide training and other systems to make your daily business process more efficient. Would you let us know more about how your operation works so we can give you a better solution. Go to Contact Us

Where are your VA located?

Our Virtual Assistants are located in Philippines. 

Do you provide Refund?

At Automate Operate, we do not offer refunds. Our virtual assistants are highly trained professionals dedicated to delivering exceptional service. We value their expertise and the important role they play in supporting our clients. As such, we ensure they are fairly compensated for their work, recognizing that they, like all professionals, rely on their earnings to support their families. We appreciate your understanding of our commitment to both our clients and our team.

How soon can you start?

After the assessment, we will provide you  a formal quotation based on your requirements in line with the package you selected in the Pricing Page. From the day you have accepted the quote and have paid the first month and the Set-up fee, it would take 1-2 week to kickstart including all onboarding process.

Contact Us

For additional support, you can reach us via:

Tech Support Hours

Our technical support team is available from:

  • Monday to Friday: 9 AM – 6 PM EST
  • Saturday: 10 AM – 4 PM EST
  • Sunday: Closed
Sales Team Hours

Our Sales Team is available from:

  • Monday to Friday: 9 AM – 6 PM EST
  • Saturday: Closed
  • Sunday: Closed

You may contact our sales team at sales@automateoperate.com

 

Accounting

For any questions or concerns about your billling.

Our Accounting team is available from:

  • Monday to Friday: 9 AM – 6 PM EST
  • Saturday: Closed
  • Sunday: Closed

For Accounting and Billing issues, you may contact billing@automateoperate.com

 

Recruitment

(Philippines)

Experienced Virtual Assistant. Send your resume to recruitment.ph@automateoperate.com

 

 (US only) 

Service Professionals, Tradespeople, Skilled Workers, or Technicians. Send your resume to recruitment.us@automateoperate.com

 

 

Partnership

For Partnership, Collaboration, Training, Sponsorship and other proposal. please email us at corporate@automateoperate.com

 

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